Welcome To Airbnb

In this toolkit, you will see what Airbnb is all about and how it works.

Scroll down and use the links on the left to jump to sections that interest you.
(Your hosting style is up to you. This information isn’t intended as rules, policies, or requirements that you must follow. You can use this resource as you see fit.)

Meet your hosts

What being a host is all about

Ten experienced Airbnb hosts speak about their guests, their spaces, and their approaches to hosting. You can use this toolkit however you please, and return to it whenever you’d like.


Don't worry!
We'll show you the ropes.

Why people host on Airbnb

Hosting opens doors

People host for many reasons. Some use Airbnb income to help pay their bills, save for their kids’ education, or pay for their own vacations. Others use it to bring the world of travelers to them, or simply because they love connecting with guests.

Source: Airbnb
How Airbnb works

Host however you want

While most people start hosting for extra income, there’s more to hosting on Airbnb than earning money. Many hosts tell us they’ve also discovered new opportunities, relationships, and skills. Airbnb gives you the freedom and flexibility to host in the way that works best for you.

You can choose to rent only when you’re away, or while you’re at home. How long guests stay is your choice too. You can have guests stay in a spare bedroom, your entire home, or any space intended for lodging that guests could feel welcome in. Airbnb is as flexible as you need it to be. It’s completely up to you.

Your listing could be unconventional:

How Airbnb works

Airbnb is reliable and used by millions

Airbnb is a two-sided community of hosts and guests. More than 200 million people have stayed with Airbnb since 2008, in more than 3 million listings all over the world. Reviews and profiles help develop trust in our community.

Source: Airbnb
How Airbnb works

Protections for your peace of mind

Our trust and safety features can give you the comfort and confidence to open your home to guests. Our Host Guarantee and Host Protection Insurance Program, which are offered in some countries, are two examples of these features.

Source: Airbnb
How Airbnb works

How you become a host, step by step

1. Create a listing

Your listing includes photos and all of the information potential guests would need about your space. You can decide how often you want to host.

2. Check your messages to read guest inquiries

Once you make your listing public, travelers will be able to see it when they search for places to stay. Through Airbnb, they can request to book your space, and message you with questions.

3. Accept requests

If you choose to accept, you can accept reservation requests and communicate about check-in and other details using your desktop or mobile device.

4. Prepare your space

Great hosts prepare for their guests’ arrival by communicating, making sure their space is clean, and welcoming them.

5. Get paid

24 hours after your guests check in, Airbnb will securely deposit their payment to your account.

6. Exchange reviews

After check out, you and your guests should review the experience. Reviews build your reputation as a host, and build trust in the community.

Comfort & Confidence

Trust is what makes it work

Airbnb is a community built on trust.

Source: Airbnb
What we've learned


Thank you for joining us! Here is a PDF you can download that summarizes some of the tips and tricks we find helpful.